Simulated workplaceCAQA Craftline Furnishing is a fictional business created by CAQA for training and assessment. It is not a real company and no person, client or record here is real.About this simulation
MSFCAQA CraftlineSimulated workplace
Simulated workplace
Staff directory

The people

Ten roles you will work with. Sign in as any of them to personalise the workspace. All people are fictional.

Every person here is fictional. Names, roles and biographies were invented by CAQA for the simulation and do not describe any real person.
HM

Helena Marchetti

General Manager
Executive · she/her

Runs the business day to day, signs off every policy and has led Craftline since taking over from the founders in 2014.

TW

Tomasz Wierzbicki

Cabinet Shop Supervisor
Cabinet Making and Joinery · he/him

A cabinet maker of 22 years who plans the daily cut list, runs the toolbox talk and has supervised the factory floor for nine years.

RO

Renee Okafor

Upholstery Team Leader
Upholstery and Soft Furnishings · she/her

Leads the workroom, assesses every incoming restoration piece and has trained six apprentices since joining in 2017.

DW

Darren Whitlock

Glazing Supervisor
Glass and Glazing · he/him

A licensed glazier who manages the Bayswater plant and installation crews and has been with Craftline for fourteen years.

MC

Mei-Ling Chao

Design Manager
Design and Estimating · she/her

Heads the showroom and drawing office, reviews every set of production drawings and joined the business as a kitchen designer in 2015.

JT

Jarrah Thompson

Installation Coordinator
Installation and Dispatch · they/them

Schedules the crews, trucks and site work each week and keeps builders informed, after starting as an installer five years ago.

BS

Bianca Sorrentino

Quality and Safety Manager
Quality, Safety and Administration · she/her

Owns the management system, chairs the safety committee and investigates incidents and complaints, and has held the role for six years.

LO

Liam O'Rourke

CNC Operator
Cabinet Making and Joinery · he/him

Programs and runs the CNC machining centre and edge bander, maintains the tooling register and finished his apprenticeship here in 2022.

SP

Sanjay Pillai

Estimator
Design and Estimating · he/him

Costs every job from drawings and cutting lists, keeps the material and labour rate tables current and has been estimating for three years.

KB

Kirra Belford

Stores and Dispatch Officer
Installation and Dispatch · she/her

Receives deliveries, keeps the stock register accurate and packs jobs for the crews, and has worked in the stores since 2021.