- Job Order Register8
- WHS Incident and Hazard Register8
- Materials and Stock Register8
- Plant and Machinery Register8
Crafted for living
CAQA Craftline Furnishing designs, manufactures and installs custom cabinetry, upholstered furniture and architectural glazing for homes, builders and commercial fit-out contractors across Melbourne and regional Victoria.
CAQA Craftline Furnishing, cabinet making, upholstery, glazing and furniture manufacturing
CAQA Craftline Furnishing designs, manufactures and installs custom cabinetry, upholstered furniture and architectural glazing for homes, builders and commercial fit-out contractors across Melbourne and regional Victoria. The business began as a two-person cabinet shop in 1996 and now runs a full production facility with CNC machining and edge banding lines, a dedicated upholstery workroom, a glass processing plant with toughening and laminating capability, and an installation crew that fits work on site. Customers range from owner-builders renovating a single kitchen to volume builders who order fifty kitchens a month and hospitality groups that need bar fronts, banquette seating and frameless glass balustrades delivered on a fixed program.
The business is organised into six departments. Cabinet Making and Joinery, Upholstery and Soft Furnishings, and Glass and Glazing are the production departments and run a single day shift from 6:30 am to 3:00 pm Monday to Friday, with an overtime shift on Saturday mornings during the pre-Christmas builder rush. Design and Estimating works from the Richmond showroom and the Dandenong South office, turning site measures and client briefs into drawings, cutting lists and quotes. Installation and Dispatch schedules deliveries and site work across three crews and two trucks. Quality, Safety and Administration supports every department with document control, incident management, purchasing and payroll.
Craft
Every joint, seam and edge is finished as if it will be inspected, because it will be.
Safety first
No job is so urgent that a guard is removed, a lift is rushed or a mask is skipped.
Straight talk
Customers and colleagues get honest measurements, honest lead times and honest answers.
Waste less
Offcuts, foam, glass and finishes are planned, nested and recycled so little goes to landfill.
Services and operations
To make furniture, cabinetry and glazing that people live with for decades, built safely by tradespeople who are proud of their work.
Custom kitchens and cabinetry
Design, manufacture and installation of kitchens, laundries, wardrobes and vanities in melamine, polyurethane, veneer and solid timber, from site measure to final adjustment.
Commercial joinery
Reception counters, bar fronts, wall panelling and fixed shelving for hospitality, retail and office fit-outs, built to shop drawings and delivered to the builder's program.
Upholstery and reupholstery
New upholstered seating, banquettes and headboards, plus restoration and recovering of lounges, dining chairs and antique pieces in fabric, leather and vinyl.
Glass processing
Cutting, edging, toughening, laminating and mirroring of flat glass to order for glaziers, shopfitters and window fabricators, with certified compliance labels on every safety glass panel.
Glazing and installation
Frameless shower screens, splashbacks, mirrors, balustrades and residential window reglazing measured, supplied and fitted by licensed glaziers.
Furniture finishing
Spray finishing in two-pack polyurethane and water-based lacquers, staining, colour matching and repair of damaged surfaces in a filtered booth.
Six departments, one workplace
Each department has a purpose, a lead, responsibilities, performance measures and the systems it works in. Students are placed in a department by their scenario.
Cabinet Making and Joinery
Manufactures carcasses, doors, drawers, panels and solid timber components for kitchens, wardrobes and commercial joinery. The tea...
Visit departmentUpholstery and Soft Furnishings
Produces new upholstered seating and restores customer furniture. Upholsterers strip, repair frames, apply webbing, springs and fo...
Visit departmentGlass and Glazing
Processes flat glass at the Bayswater plant and installs glazing products on site. The plant cuts, edges, toughens, laminates and ...
Visit departmentDesign and Estimating
Turns client briefs and site measures into drawings, specifications, cutting lists and quotes. Designers work with customers in th...
Visit departmentInstallation and Dispatch
Stores incoming board, timber, hardware, foam and fabric, picks and packs completed jobs and delivers and installs them on site. T...
Visit departmentQuality, Safety and Administration
Owns the management system, controlled documents, incident and hazard register, hazardous substance register, training records, pu...
Visit departmentWorking systems with real records
Every system is live in your browser: create, update, search, move cards on a board and export what you did. Reset returns the seed data at any time.
Job Order Register
Tracks every job from confirmed order through production, dispatch and installation to handover, with the job pack details and current status.
8 recordsWHS Incident and Hazard Register
Records every injury, near miss, hazard and property damage report, the investigation and the corrective actions to closure.
8 recordsMaterials and Stock Register
Holds the stock on hand of board, timber, hardware, foam, fabric, glass and consumables, with minimum levels, locations and reorder status.
8 recordsPlant and Machinery Register
Lists every machine, lifting device and vehicle with its risk assessment date, service schedule, status and authorised operators.
8 recordsInstallation and Delivery Schedule
Schedules crews and trucks to sites, records site induction and job safety analysis completion and captures handover and call-back status.
8 recordsInbox
8 work requests from managers and colleagues, each linked to a scenario or a document.
Open inboxEight workplace scenarios
Sign in as a role, read the brief, work through the tasks using the documents and systems, then print an evidence summary for your assessor.
Fabricate the Lot 14 kitchen carcasses
You are a second year cabinet making apprentice in the cabinet factory.
Open scenario Intermediate 6 to 8 hoursReupholster the Camberwell lounge suite
You are an upholsterer in the Upholstery and Soft Furnishings workroom.
Open scenario Intermediate 5 to 7 hoursInstall frameless shower screens at the Doncaster apartments
You are a glazier on Crew 3 working with the Glazing Supervisor.
Open scenario Advanced 3 to 4 hoursEstimate and quote the Mount Eliza robe variation
You are a trainee estimator in Design and Estimating.
Open scenario Advanced 3 to 4 hoursCoordinate the Sandringham bar front installation
You are the assistant to the Installation Coordinator.
Open scenario Intermediate 2 to 3 hoursResolve the Lot 22 drawer alignment complaint
You are the quality assistant in Quality, Safety and Administration.
Open scenario Entry 2 to 3 hoursReceive and store the Wednesday board delivery
You are a stores assistant in Installation and Dispatch.
Open scenario Advanced 4 to 5 hoursPrepare the CNC machining centre for its annual service
You are a qualified cabinet maker moving into the CNC operator role.
Open scenarioNotice board All notices
- Operations Saturday overtime shift starts 3 October
11 September 2026 - Safety Forearm guards now mandatory at the glass racks
8 September 2026 - Compliance Isocyanate health monitoring and fit testing
10 September 2026
Coming up Calendar
- 14/09Monday toolbox talk: push sticks and kickback
6:45 am, Cabinet factory floor, Dandenong South - 15/09Weekly production meeting
10:00 am, Factory office, Dandenong South - 18/09Doncaster shower screen installation, day one
7:00 am, Kinross apartments, Doncaster - 24/09Respirator fit testing and health monitoring
8:30 am, Training room, Dandenong South
Mapped to the Furnishing Training Package
Every scenario lists the current units of competency and qualifications it supports, with assessor notes and a printable evidence summary. Use it with your own assessment tools or ask CAQA for a matched kit.