Simulated workplaceCAQA Craftline Furnishing is a fictional business created by CAQA for training and assessment. It is not a real company and no person, client or record here is real.About this simulation
MSFCAQA CraftlineSimulated workplace
Simulated workplace
Department

Installation and Dispatch

Stores incoming board, timber, hardware, foam and fabric, picks and packs completed jobs and delivers and installs them on site. Three installation crews fit cabinetry and glazing to the builder's program, and the stores team keeps stock accurate so production never waits on materials.

Installation Coordinator15 staff
Home/Departments/Installation and Dispatch
Responsibilities

What the team is accountable for

  • Receive, inspect and store materials and products
  • Schedule deliveries and installation crews
  • Coordinate on-site installation with builders and trades
  • Complete site inductions, safe work method statements and handover checklists
  • Maintain vehicles, lifting equipment and site tools
Performance measures

How we know it is working

91%
Installations completed on scheduled day
97.5%
Stock accuracy
3 per month
Site call-backs
People

Who works here

JT

Jarrah Thompson

Installation Coordinator

Schedules the crews, trucks and site work each week and keeps builders informed, after starting as an installer five years ago.

KB

Kirra Belford

Stores and Dispatch Officer

Receives deliveries, keeps the stock register accurate and packs jobs for the crews, and has worked in the stores since 2021.