Simulated workplace
Controlled documents
Document library
Controlled policies, procedures, forms, templates, registers and plans. Forms and templates can be completed on screen and printed.
| Code | Document | Type | Owner | Version | Next review |
|---|---|---|---|---|---|
| CRA-POL-001 | Work Health and Safety Policy Sets out Craftline's commitment to a safe workplace in the factory, glass plant, showroom and on customer sites, and the | Policy | General Manager | 4.1 | 12 February 2027 |
| CRA-POL-002 | Quality and Customer Satisfaction Policy Defines how Craftline delivers cabinetry, upholstery and glazing that meets the specification, the relevant Australian S | Policy | Quality and Safety Manager | 3.0 | 3 March 2027 |
| CRA-POL-003 | Hazardous Substances and Dust Management Policy Controls the purchase, storage, use and disposal of adhesives, coatings, solvents and other hazardous substances, and th | Policy | Quality and Safety Manager | 2.3 | 20 May 2027 |
| CRA-POL-004 | Customer Service and Site Conduct Policy Sets the standard for how Craftline staff deal with customers, builders and designers in the showroom, on the phone and | Policy | General Manager | 1.4 | 8 August 2027 |
| CRA-PRO-001 | Safe Operation of Static and CNC Machinery Procedure Describes the steps for setting up, operating, cleaning and isolating the beam saw, panel saw, CNC machining centre, edg | Procedure | Cabinet Shop Supervisor | 3.2 | 15 April 2027 |
| CRA-PRO-002 | Job Order Workflow Procedure Defines how a job moves from enquiry to quote, order, drawing approval, production, dispatch, installation and handover, | Procedure | Design Manager | 2.6 | 9 January 2027 |
| CRA-PRO-003 | Manual and Mechanical Glass Handling Procedure Sets out how workers move, lift, rack and transport glass sheets and processed panels at the Bayswater plant, on trucks | Procedure | Glazing Supervisor | 2.1 | 27 March 2027 |
| CRA-PRO-004 | Incident, Hazard and Near Miss Reporting Procedure Explains what to do when an injury, illness, near miss, property damage or hazard occurs at any Craftline site or custom | Procedure | Quality and Safety Manager | 3.0 | 2 February 2027 |
| CRA-FRM-001 | Incident and Hazard Report Form The form every worker completes to report an injury, near miss, property damage or hazard at any Craftline site or custo | Form | Quality and Safety Manager | 2.2 | 2 February 2027 |
| CRA-FRM-002 | Materials Requisition and Purchase Request Form Used by supervisors and tradespeople to draw board, timber, hardware, fabric, foam, glass and consumables from stores fo | Form | Stores and Dispatch Officer | 1.6 | 18 June 2027 |
| CRA-TPL-001 | Job Safety Analysis and Safe Work Method Statement Template The template crews use to break an installation or glazing task into steps, identify the hazards of each step and record | Template | Installation Coordinator | 2.0 | 11 March 2027 |
| CRA-TPL-002 | Customer Quotation Template The controlled layout for every quotation issued by Design and Estimating, so that customers receive a consistent, compl | Template | Design Manager | 3.3 | 9 January 2027 |
| CRA-REG-001 | Plant and Machinery Register The controlled list of every item of plant across the three sites, its risk assessment, inspection and service schedule, | Register | Quality and Safety Manager | 2.4 | 30 January 2027 |
| CRA-PLN-001 | Quarter Four 2026 Production and Maintenance Plan Plans production capacity, staffing, materials and planned maintenance for October to December 2026, the busiest quarter | Plan | General Manager | 1.1 | 15 January 2027 |