For trainers and assessors
How to use CAQA Craftline Furnishing with your students, what is included, and the mapping to the Furnishing Training Package.
One simulated business, ready for assessment
A complete fictional employer
Public site and staff intranet for one business in the industry, with its history, services, values, locations, six departments and ten named roles. Everything is fictional and labelled as such on every page.
14 controlled documents
Policies, procedures, forms, templates, a register and a plan written in controlled-document style with document codes, owners, versions and review dates. Forms and templates are fillable on screen and print to PDF.
5 working systems
Record-keeping apps with realistic seed data: table, card and board views, add, edit, delete, search, filter, CSV export and a one-click reset. Records are stored in the student's browser, so every student starts from the same seed data.
Inbox, notices and calendar
Eight work requests from managers and colleagues that point the student at scenarios, documents and systems, a notice board, and a business calendar the student can add to.
8 assessment scenarios
Role-based workplace tasks at Entry, Intermediate and Advanced level, each with context, brief, task checklist, deliverables, linked documents and systems, assessor notes and a printable evidence summary.
Mapping to current units
Every scenario is mapped to current units of competency and qualifications on training.gov.au for this training package, so trainers can align tasks to their own assessment tools.
A typical delivery pattern
- Orient the class. Walk students through the home page, the departments and the people so the business feels real before any task begins. Ask them to read About this simulation.
- Assign roles. Students sign in as the role a scenario names (or one you choose). The choice is stored only in their browser and shapes the greeting, inbox and evidence summary.
- Issue the work request. The inbox message for a scenario reads like a real instruction from a manager. Students open it, follow the link to the scenario and read the brief.
- Work in the systems and documents. Tasks tell students which policy to apply, which form to complete and which system record to create or update. Forms print to PDF; systems export CSV.
- Collect evidence. The scenario page ticks off tasks and prints an evidence summary listing every record the student created or changed, their notes and the units mapped. Combine it with your own observation checklist and questions.
- Reset between cohorts. Each browser starts from the same seed data. A reset on the About this simulation page clears everything a student did on that device.
Scenarios mapped to current units
Codes and titles were taken from training.gov.au on 10 September 2026 (Furnishing Training Package, release 9.1, developed by Skills Insight). Mapping shows which units a scenario gives evidence towards; it is not a substitute for your own assessment mapping.
| Scenario | Level | Units of competency | Qualifications |
|---|---|---|---|
| Fabricate the Lot 14 kitchen carcasses Cabinet Making and Joinery | Intermediate | MSFFM3042 Fabricate cabinetryMSFFM3031 Prepare cutting lists from design and production documentationMSFFM3038 Set up, operate and maintain automated edge banding machinesMSFFM3032 Set up, operate and maintain sawing machinesMSFGN3005 Read and interpret work documents | MSF30322 Certificate III in Cabinet Making and Timber Technology |
| Reupholster the Camberwell lounge suite Upholstery and Soft Furnishings | Intermediate | MSFUP2012 Dismantle and reassemble furniture for upholsteringMSFUP2011 Develop cutting plan and cut single layer upholstery fabricMSFUP2009 Apply contemporary foundations to upholstered furnitureMSFUP3016 Fit and apply final cover materials to furniture using basic techniquesMSFUP3022 Apply finishing techniques to upholstered furniture | MSF30722 Certificate III in Upholstery |
| Install frameless shower screens at the Doncaster apartments Glass and Glazing | Intermediate | MSFGG3033 Install shower screensMSFGG3039 Manually move glassMSFGG3029 Assess glass and glazing requirementsMSFWHS301 Identify installation work hazards and select risk control strategies | MSF30422 Certificate III in Glass and Glazing |
| Estimate and quote the Mount Eliza robe variation Design and Estimating | Advanced | MSFGN3006 Estimate and cost jobMSFFDM4007 Identify and calculate production costsMSFFM3030 Produce manual and computer-aided production drawingsMSFFDM4009 Match furnishing style and materials to customer requirementsMSFFDM4017 Purchase materials and consumables | MSF40222 Certificate IV in Furniture Design and ManufacturingMSF30322 Certificate III in Cabinet Making and Timber Technology |
| Coordinate the Sandringham bar front installation Installation and Dispatch | Advanced | MSFFT4013 Coordinate onsite installation of cabinetryMSFFM3041 Determine and document requirements for cabinetry installationMSFWHS301 Identify installation work hazards and select risk control strategiesMSFGN4001 Research and meet ethical and compliance requirements | MSF40222 Certificate IV in Furniture Design and Manufacturing |
| Resolve the Lot 22 drawer alignment complaint Quality, Safety and Administration | Intermediate | MSFGN3004 Resolve quality and compliance issuesMSFSS2004 Rectify faults in productMSFGN3003 Advise customers on products and servicesMSFFM3043 Install cabinetry | MSF30322 Certificate III in Cabinet Making and Timber Technology |
| Receive and store the Wednesday board delivery Installation and Dispatch | Entry | MSFGN2002 Move and store materials and productsMSFOPS201 Make measurements and calculationsMSFFM2014 Select and apply hardware | MSF20122 Certificate II in FurnishingMSF20322 Certificate II in Cabinet Making and Timber Technology |
| Prepare the CNC machining centre for its annual service Cabinet Making and Joinery | Advanced | MSFFM3045 Set up, operate and maintain computer numerically controlled (CNC) machining and processing centresMSFFM3040 Produce and maintain cutting toolsMSFFDM5002 Coordinate and optimise workplace maintenance programsMSFFDM4019 Research and select manufacturing technologies | MSF30322 Certificate III in Cabinet Making and Timber TechnologyMSF50322 Diploma of Furniture Design and Manufacturing |
All 21 current qualifications in MSF
The business is written to suit the featured qualifications; the rest can be supported by adding scenarios, which CAQA can do on request.
| Code | Title | Level | Status here |
|---|---|---|---|
| MSF10122 | Certificate I in Furnishing | Certificate I | Adaptable |
| MSF20122 | Certificate II in Furnishing | Certificate II | Featured here |
| MSF20322 | Certificate II in Cabinet Making and Timber Technology | Certificate II | Featured here |
| MSF20413 | Certificate II in Glass and Glazing | Certificate II | Adaptable |
| MSF20522 | Certificate II in Furniture Making Pathways | Certificate II | Adaptable |
| MSF30322 | Certificate III in Cabinet Making and Timber Technology | Certificate III | Featured here |
| MSF30422 | Certificate III in Glass and Glazing | Certificate III | Featured here |
| MSF30518 | Certificate III in Picture Framing | Certificate III | Adaptable |
| MSF30722 | Certificate III in Upholstery | Certificate III | Featured here |
| MSF30822 | Certificate III in Flooring Technology | Certificate III | Adaptable |
| MSF30926 | Certificate III in Shading and Security Screens | Certificate III | Adaptable |
| MSF31018 | Certificate III in Interior Decoration Retail Services | Certificate III | Adaptable |
| MSF40122 | Certificate IV in Interior Decoration | Certificate IV | Adaptable |
| MSF40222 | Certificate IV in Furniture Design and Manufacturing | Certificate IV | Featured here |
| MSF40222 | Certificate IV in Furniture Design and Manufacturing | Certificate IV | Featured here |
| MSF40318 | Certificate IV in Kitchen and Bathroom Design | Certificate IV | Featured here |
| MSF40422 | Certificate IV in Glass and Glazing | Certificate IV | Adaptable |
| MSF40522 | Certificate IV in Piano Technology | Certificate IV | Adaptable |
| MSF50222 | Diploma of Interior Design | Diploma | Adaptable |
| MSF50322 | Diploma of Furniture Design and Manufacturing | Diploma | Featured here |
| MSF60122 | Advanced Diploma of Interior Design | Advanced Diploma | Adaptable |
Delivery and LMS compatibility
Hosted web application
Runs in any modern browser on desktop, tablet or phone. No installation, no plug-ins, no student accounts. Each package has its own address, for example bsb.caqa.com.
LMS ready
Link to the whole site, a scenario or a single document from Moodle, Canvas, aXcelerate, Cloud Assess, Blackboard or any LMS that can open a web link. A SCORM wrapper that launches the site and records completion can be supplied on request.
Privacy by design
Student entries stay in the student's browser (local storage). Nothing is sent to CAQA or to any server, so no personal information is collected and no accounts are needed. Students print or export their evidence for submission.
Accessibility and motion
Keyboard navigable, screen-reader labels on controls, reduced-motion support and a visible Motion toggle on every page.
Licensing and usage
RTO licence
Licensed to the RTO under the CAQA Resources licence agreement for use with its enrolled students and staff across all its campuses and delivery modes. Contact CAQA for pricing and reseller terms.
Intellectual property
All content, fictional entities, documents and software remain the intellectual property of CAQA. The RTO may print and adapt documents for its own delivery within the licence.
Branding and customisation
Branding
A private copy with the RTO's own business name, colours and logo can be produced on its own address.
Content
Extra documents, scenarios, systems and staff roles can be added, and existing ones adjusted to match the RTO's assessment tools, industry partners or state requirements.
Integration
Deep links per scenario and per document, optional SCORM launch package, and evidence summaries in a format that suits the RTO's assessment records.
Questions trainers ask
How do trainers use this simulated business?
Choose a scenario that matches the units you are assessing, give the student the role and brief, and let them work through the tasks using the documents, systems and inbox on the site. The assessor notes tell you what evidence to look for.
How do students sign in?
Students sign in with the access code your RTO receives on subscription. Each student gets their own workspace so the records they create in the systems are kept separate from other students.
Where are student records kept?
Every record a student creates or edits in a system is stored in their own workspace and can be exported by the trainer as a spreadsheet or PDF to attach to the assessment evidence.
Can I reset the systems to the seed data?
Yes. The trainer dashboard has a reset button for each system and for the whole workspace, which restores the eight seed records in every register and clears the student's entries.
Can I customise the documents and scenarios?
Trainers can duplicate any document, scenario or inbox message and edit the copy for their cohort, for example to change dates, add a client or align the tasks to a different unit in the package.
Does the site cover glazing as well as cabinet making?
Yes. Craftline has a glass processing plant and a glazing crew alongside the cabinet factory and upholstery workroom, so scenarios cover glass and glazing, upholstery, cabinet making, design and estimating and installation.
Talk to CAQA
Pricing, reseller terms, matched assessment kits and private branded copies: info@caqa.com.au or 1800 266 160. Browse the full catalogue at caqaresources.com.au.