Simulated workplaceCAQA Craftline Furnishing is a fictional business created by CAQA for training and assessment. It is not a real company and no person, client or record here is real.About this simulation
MSFCAQA CraftlineSimulated workplace
Simulated workplace
Scenario · Installation and Dispatch

Receive and store the Wednesday board delivery

You are a stores assistant in Installation and Dispatch.

Entry2 to 3 hours7 tasks
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The situation

What has happened

The board supplier is delivering 60 sheets of natural oak woodgrain melamine, 40 sheets of white melamine and a carton of concealed hinges on Wednesday morning. Oak woodgrain and hinges are both showing below minimum in the materials and stock register and the Mount Eliza robe and Lot 14 kitchen are waiting on them. Kirra Belford will operate the forklift and needs you to check, inspect and record the delivery, then help put the sheets in the correct racks. A near miss last week involved the forklift reversing near a worker outside the marked walkway, so yard rules are being watched. The mirror rack at Bayswater also needs a count.

Your brief. Check the delivery against the purchase order, inspect for damage, help store the sheets safely in the right racks while following yard rules, update the stock register quantities and reorder statuses, and complete a stock count of the hinge bin and the mirror rack.
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Tasks

Deliverables

  • Checked and annotated delivery docket
  • Updated stock register records
  • Stock count sheet for hinges and mirror glass
  • Short note on any damage or shortfall

Documents to use

Systems to use

Materials and Stock Register

Holds the stock on hand of board, timber, hardware, foam, fabric, glass and consumables, with minimum levels, locations and reorder status.

WHS Incident and Hazard Register

Records every injury, near miss, hazard and property damage report, the investigation and the corrective actions to closure.

For trainers and assessors

Units of competency

Current on training.gov.au for the Furnishing Training Package as at 10 September 2026.

MSFGN2002Move and store materials and products
MSFOPS201Make measurements and calculations
MSFFM2014Select and apply hardware

Qualifications

MSF20122Certificate II in Furnishing
MSF20322Certificate II in Cabinet Making and Timber Technology
Assessor notes

What to look for

Evidence guide

Observe the candidate checking every line of the docket against the order and inspecting packs before they are racked, staying clear of the forklift and within walkways, and entering accurate quantities in the register. Counts must be arithmetically correct and variances noted. Look for safe manual handling when moving individual sheets.

The student's evidence summary lists every record they created or changed in the systems named above, their notes and the tasks they ticked. Verify it against the deliverables and your own assessment tool.